Don’t risk personal distress Customer service is as good as it gets. Product experience - could not be any worse. One of my results was 0-2.5 percentile by their metric. After speaking with Dr was reassured with all factors considered this should not be an issue. Between receiving the result and talking to the Dr I experienced severe emotional distress due to being under the impression I was sterile. Imagine being told your most cherished life plans will not be happening. Right up there with being told of a death in the family. Avoid this extremely irresponsible garbage start up and go with an in person clinic that can counsel in person when you receive the results.

Ro’s sperm kit / dadikit total scam Ro’s sperm kit, which used to be called Dadi, is completely fake. My test result indicated that I was completely infertile, and then we got pregnant 2 weeks later. The data is widely inaccurate and shouldn’t honestly even be legal. Not to mention their customer service is abysmal and the entire online experience fragmented and confusing.

Dave was really helpful We are looking for somewhere to do homekits for our family. And while we can not use this service for our family, and I was ready to go on an internet rant about it, Dave was extremely helpful to explain why and to help point us in the right direction for our needs. Sadly it is not the company's choice and they would do it if they could. Hopefully in the future big gov takes its hand from our choices with our own bodies. Ill be recommending this kit to others based on our experience with Dave.

Dave is the man had a great experience with Dadi, specifically with Dave. i'm preparing for a vasectomy and wanted a backup plan...ya know. just in case. i hit Dave with some pretty personal questions and he always responded promptly and with great advice. an easy and affordable option, highly recommend these guys

Excellent and caring customer service. I just ordered my kit after a long discussion with Dave, who I believe is their director of customer service. I must admit, I was apprehensive about talking about a relatively sensitive topic. Dave was incredibly warm, patient, knowledgeable, and made it clear that no question was stupid or taboo. He put me at ease immediately, and went above and beyond answering all my questions and concerns. I must have driven him crazy with all the questions, tbh, but he could not have been nicer. He also assured me I could contact him during and after the process if anything else came up. I am very happy I chose Dadi and feel well taken care of.