WORST WORST WORST!!!!!! Completely ridiculous!!!! I wonder the people who work there even have any idea about what IVF is. They are ridiculous!!! The only thing they care about is MONEY!!!! There is NO DISCOUNT program Actually. If you do the math right you'll see that they charge more than your doctor's office. The pharmacy option is also miserable!!!!! Their prices are even higher than a regular pharmacy. Because of their stupidity, I had to suffer a lot and postpone my treatment plan three times. I am sure people who are in the IVF journey knows that delaying three times means waiting for more than a year!!!!!!!!! In the end, I had close all kinds of dealings with them and just pay at my doctor's office. Customer service is extreme, extreme, extremely bad. Just total waste of time, money, and mental peace!!!!!! STAY AWAY!!!! I hope they and their family may suffer the same situation as they make their customer suffer.

Awful, just awful. Like someone else wrote, if I could give them ZERO stars, I would - it's a damn shame this isn't an option. What already is a stressful time, is quadrupled by WinFertility. It was not my choice to go with them but rather, through the company I work at, the only way to use the benefits. I still do not understand how they are controlling the funds - and truth be told, they just deny a lot so I'm forever still paying out of pocket. I don't get it and it's an absolute joke to say the least. I also don't understand how the company I work for did not do their research. Why oh God why they came to chose WinFertility is beyond me. It's been hell and with half the treatments being denied, never mind some of the medicines, it's just been a brutal experience. And then their there is there app which is an absolute joke. It does not function properly and gives very little information (and going online, lol - you can't view anything once you sign in - everything is unclickable). They also only communicate via phone so good luck with that. But don't give in, just stay on the line - trust me - they won't call you back. It's just been a terribly frustrating sad experience. Too many tears. I will never recommend this company. Never.

Won’t call you back I have called and messaged to get a nurse to call me to “enroll” they never call and claim “called 4 times no answer, couldn’t leave a message” sat next to my phone each “appointment” time never a call, missed or otherwise, and my voicemail is empty. Is been a month of this back and forth. I’m giving up based on the reviews, sounds like I’d end up more stressed out using this company.

Height of rudeness It’s so weird that this company which seems to be so big has only one google review and no yelp review at all. You also cannot see any BBB report. How they manage to be review less other than this site? Nonetheless their inhuman treatment and rudeness of their employees is unbelievable. They don’t even know how to talk. There is no zero starts option which is actually what they deserve.

Completely pointless company Completely pointless company. When we did fertility treatments with our first child we had no problems. Now our insurance works with WINFertility and it’s been nothing but a huge joke and run around. It’s more expensive, and it just seems like an extra middle man to go between the fertility clinic and insurance company. We had to delay our IUI cycle an entire month because we were waiting for an instance verification from WIN. Same thing for pharmacy pickups. We’re getting zero benefits but we’re forced to use them. If anybody has a choice don’t use them!!!