I would give this 0 star if I could I would give this 0 star if I could. They can't even locate me in the system to start with when my insurance and company's insurance plan clearly states that Winfertility should come with my medical insurance. I called and they just said oh we'll escalate to another team to look into why and will get back to you within 2, 3 days and I never heard back. I had to call my insurnace again who reached out to them again and they still haven't looked into it. Like what is there for you guys to do when it's that hard for you to find your patients.

WORST WORST WORST!!!!!! Completely ridiculous!!!! I wonder the people who work there even have any idea about what IVF is. They are ridiculous!!! The only thing they care about is MONEY!!!! There is NO DISCOUNT program Actually. If you do the math right you'll see that they charge more than your doctor's office. The pharmacy option is also miserable!!!!! Their prices are even higher than a regular pharmacy. Because of their stupidity, I had to suffer a lot and postpone my treatment plan three times. I am sure people who are in the IVF journey knows that delaying three times means waiting for more than a year!!!!!!!!! In the end, I had close all kinds of dealings with them and just pay at my doctor's office. Customer service is extreme, extreme, extremely bad. Just total waste of time, money, and mental peace!!!!!! STAY AWAY!!!! I hope they and their family may suffer the same situation as they make their customer suffer.

Malicious company I am convinced this malicious company is used by insurers to obfuscate and frustrate the entire process so that they don't have to provide the benefits they promised they would. If your employer is offering you a fertility benefit through this company, then know it is a sham and you will be on the hook for the cost of the treatment.

Rip Off I was strongly advised to work with Winfertility, under the recommendation that it would be far more affordable than the alternative of paying out of pocket. I had insurance but was told that it was likely that none of my procedures or medications would be covered. I went ahead and worked with Win but when I calculated the total cost of treatment at the end, found out that I saved 0 dollars by working with them. Also, working with Win meant I forfeited the potential to submit any of my expenses to insurance which meant that net net, I definitely lost money by going through them. I recommend women who are interested in fertility treatment calculate the total cost of medication and think long and hard before working with Win.

Horrible customer service Horrible customer service. I’m on hold for ridiculously long periods of time when calling in, they do not return calls, rude customer service agents. I’m on hold right now as I write this review. It’s really disappointing and frustrating. I had one positive experience with a nurse initially when I had a set appointment.