Awful, just awful. Like someone else wrote, if I could give them ZERO stars, I would - it's a damn shame this isn't an option. What already is a stressful time, is quadrupled by WinFertility. It was not my choice to go with them but rather, through the company I work at, the only way to use the benefits. I still do not understand how they are controlling the funds - and truth be told, they just deny a lot so I'm forever still paying out of pocket. I don't get it and it's an absolute joke to say the least. I also don't understand how the company I work for did not do their research. Why oh God why they came to chose WinFertility is beyond me. It's been hell and with half the treatments being denied, never mind some of the medicines, it's just been a brutal experience. And then their there is there app which is an absolute joke. It does not function properly and gives very little information (and going online, lol - you can't view anything once you sign in - everything is unclickable). They also only communicate via phone so good luck with that. But don't give in, just stay on the line - trust me - they won't call you back. It's just been a terribly frustrating sad experience. Too many tears. I will never recommend this company. Never.

Rip Off I was strongly advised to work with Winfertility, under the recommendation that it would be far more affordable than the alternative of paying out of pocket. I had insurance but was told that it was likely that none of my procedures or medications would be covered. I went ahead and worked with Win but when I calculated the total cost of treatment at the end, found out that I saved 0 dollars by working with them. Also, working with Win meant I forfeited the potential to submit any of my expenses to insurance which meant that net net, I definitely lost money by going through them. I recommend women who are interested in fertility treatment calculate the total cost of medication and think long and hard before working with Win.

EXCELLENT As anyone who’s gone through infertility issues knows, it can be tough. And you can have lots of questions! EVERY single time I’ve called WinFertility with a question, concern, inquiry, etc, they have been more than helpful and KIND. I can’t say enough great things about their customer service. Very helpful, patient, and thorough.

WORST WORST WORST!!!!!! Completely ridiculous!!!! I wonder the people who work there even have any idea about what IVF is. They are ridiculous!!! The only thing they care about is MONEY!!!! There is NO DISCOUNT program Actually. If you do the math right you'll see that they charge more than your doctor's office. The pharmacy option is also miserable!!!!! Their prices are even higher than a regular pharmacy. Because of their stupidity, I had to suffer a lot and postpone my treatment plan three times. I am sure people who are in the IVF journey knows that delaying three times means waiting for more than a year!!!!!!!!! In the end, I had close all kinds of dealings with them and just pay at my doctor's office. Customer service is extreme, extreme, extremely bad. Just total waste of time, money, and mental peace!!!!!! STAY AWAY!!!! I hope they and their family may suffer the same situation as they make their customer suffer.

Dont Wast Your Time This is by far the worst experience I have ever had with a pharmacy. My company offers Winfertility as a benefit for individuals that have exhausted the insurance options. Needless to say this is why I chose this company. I was under the impression that it would be my best option and it turned out to be the worst. I have been trying to track down the status of my order since Thursday (right before the holiday weekend). I stressed the importance and my request was disregarded. I am truly disappointed that even after receiving multiple calls and emails since Thursday May 23rd no one from Winfertility or The Participating Pharmacy (I was nice to not disclose the name at this time) has contacted me.