Jennifer Spencer-Charles
GBI received a full refund today... Despite being clearly conned into paying £299 three weeks ago for my treatment, and having received no contact from them after making said payment (despite constant calls and emails). Today I received a full refund. So they are possibly working their way through.
David
GBRead all the reviews on here before you… Read all the reviews on here before you even consider treatment. Alignerly is owned by the same guy Graham Byrne who has left hundreds of customers at your smile direct out of pocket and now having to seek treatment elsewhere. My advice would be to pay for a proper high street orthodontist.
S.Y
GBPreviously Your Smile Direct Previously Your Smile Direct. Cannot get in touch with them. Emails keep bouncing back and phone line disconnected. Half way through my aligner treatment, paid up front for aligners, retainer and teeth whitening. Not yet at the point where I need the retainer and the teeth whitening but now that Your Smile Direct has gone into liquidation I highly doubt I'll be receiving those. I initially paid with my credit card and have submitted a dispute form with all the details. I also included a link to this forum so I suggest you do the same. Still waiting to hear back from the bank and I'll keep you all updated as to whether I can claw back anything
P hamachi
GBThese guys were Your Smile Direct These guys were Your Smile Direct, set up by the same guy. YSD went into liquidation Leaving thousands of customers with thousands of pounds lost and no way to receive a refund. All communication has been cut. Don’t trust as far as you can throw them!
Caroline
DEWebsite does not exist - SCAM! Website does not exist. This is formerly Your Smile Direct who have gone into liquidation and have scammed hundreds of people. I was one of the lucky ones and got a refund just before they disappeared. Do not go with these people. Avoid at all cost.