Rating 0* Rating 0* How do I go about getting a full refund from YOUR SMILE DIRECT now seen to be known as Alignerly… I want my money back as they went into liquidation which left me with an unfinished teeth treatment!!!

Disgraceful scammed out money stay away… Disgraceful scammed out money stay away from this company it’s a cover up for your smile direct ego have left all clients high and dry and no response. Stay clear

DO NOT USE DO NOT USE! I never write reviews but I had to this time. I paid for the full treatment under their previous alias Your Smile Direct and they have failed to fulfil that treatment and just rebranded to Alignerly. Myself and many others are left with thousands of pounds of debt and no product/end result. DO NOT USE!

Absolute disgrace. Absolute disgrace. Done my research on a few companies for ages before spending any money and what a waste of time it all was. Its just put me off using any other company in the future now. They fooled me into thinking they were actually smile direct club and not YOUR Smile direct. I then paid £500 and a further two £50 payments were taken from my bank after I hadn't been able to get in contact with them for a few weeks. I quickly cancelled any direct debits and checked the company out again and they had gone into liquidation. I called my bank ASAP and luckily for me they returned all my money. Luckily for me it was just a huge waste or time and worry whereas others have lost their money for good. They have just renamed themselves so would advised to avoid like the plague!!

AVOID THESE PEOPLE Awful, started my treatment in December 2019 and all was fine, now coming to the end of my treatment it seems my final set of aligners is purposefully off so I need refinements, took over a month to send out a kit and emails take weeks to respond to. No communication about their rebrand from yoursmiledirect/liquidation complete shambles. Don’t spend your money here there are countless others with the same offer. Can now no longer even access my treatment plan either. Save the money you may put into this and just do invisalign honestly you will be devastated by your dealings with these people.