Leeda
GBAVOID THIS COMPANY AT ALL COSTS AVOID THIS COMPANY AT ALL COSTS. This company used to be Your Smile Direct which offered exactly the same treatments. It went in to liquidation as it didn't pay its bills (the aligner supplier!!), with reported €4.4m losses!! The website for YSD forwarded to Alignerly and no-one is answering any calls or emails from the YSD numbers. YSD has left me and many customers out of thousands of pounds as well as outstanding treatments and services and it thinks it can just phoenix a new company 'Alignerly' to steal more money from customers and suppliers. Avoid. Avoid. Avoid!
Sajeda
GBRating 0* Rating 0* How do I go about getting a full refund from YOUR SMILE DIRECT now seen to be known as Alignerly… I want my money back as they went into liquidation which left me with an unfinished teeth treatment!!!
nicole ingham
GBScam! Scam! Do not use have taken all my money and not answering emails. This is obviously criminal and I am investigating as is Martin Lewis. Ken do you still work there? Please refund me in full immediately before I am forced to take legal action
Caroline
DEWebsite does not exist - SCAM! Website does not exist. This is formerly Your Smile Direct who have gone into liquidation and have scammed hundreds of people. I was one of the lucky ones and got a refund just before they disappeared. Do not go with these people. Avoid at all cost.
S.Y
GBPreviously Your Smile Direct Previously Your Smile Direct. Cannot get in touch with them. Emails keep bouncing back and phone line disconnected. Half way through my aligner treatment, paid up front for aligners, retainer and teeth whitening. Not yet at the point where I need the retainer and the teeth whitening but now that Your Smile Direct has gone into liquidation I highly doubt I'll be receiving those. I initially paid with my credit card and have submitted a dispute form with all the details. I also included a link to this forum so I suggest you do the same. Still waiting to hear back from the bank and I'll keep you all updated as to whether I can claw back anything