Jade
GBIf it was possible to give 0 I would If it was possible to give 0 I would! One is too generous! This company who is formally Your Smile Direct is a joke! I’ve had my aligners 3 years! Last time I saw my dentist they said that I should not have gone there! They said it was a short term fix! Which I completely understand! As I said, this is coming up to my 4th year, if I don’t wear my aligner every night my teeth shift! I emailed them to see if I could get a new retainer but the company has shifted and the email was never received! I would avoid at all costs! Please go through your dentist and get professional work instead of using this company!
Jonny
GBDO NOT USE DO NOT USE! I never write reviews but I had to this time. I paid for the full treatment under their previous alias Your Smile Direct and they have failed to fulfil that treatment and just rebranded to Alignerly. Myself and many others are left with thousands of pounds of debt and no product/end result. DO NOT USE!
Sajeda
GBRating 0* Rating 0* How do I go about getting a full refund from YOUR SMILE DIRECT now seen to be known as Alignerly… I want my money back as they went into liquidation which left me with an unfinished teeth treatment!!!
David
GBRead all the reviews on here before you… Read all the reviews on here before you even consider treatment. Alignerly is owned by the same guy Graham Byrne who has left hundreds of customers at your smile direct out of pocket and now having to seek treatment elsewhere. My advice would be to pay for a proper high street orthodontist.
Rebecca
GBDO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. They were under 'Your Smile Direct' and have now partnered with Alignerly (or essentially rebranded themselves to get away from their fraudulent activity). They took me on as a new customer in April- knowing they were going into liquidation in July (they had over £4mil in debt so they knew...). They charged me £1200 and led me on for four months. I never received a product, and they still haven't bothered to tell any customer about their liquidation. NO NO NO. The worst part was their lying staff who were so sweet over the phone. I'm looking at you Jessica Murray- you really shouldn't be hired anywhere else again. Disgraceful.