Ismael is professional Ismael is professional, knowledgeable, and patient. We went through several options. Ish was patient and kind as we discussed the needs for a dementia patient. He helped compare several similar items which was quite helpful to me. Ismael personifies the best in customer service.

Purchase made simple !! Tim was not a fast talking, hurry up sales person ! My first call to Tim was for information only, and he was kind and replied with all the information I needed. I called back to purchase the mobility scooter and Tim was very efficient in processing the purchase.

Only problem was Only problem was, I did not receive Any tracking information after I place the order I just received a delivery schedule so I’m not really sure how the product is but service was good other than the tracking

Store no good but call great After a bad experience in the Smithville Rd store Darryl called and was very helpful. Asked good questions and explained things very well.

They have not called me back after… They have not called me back after promising a call from the repair shop over a week ago..Getting it fixed on my own! Med-Mart has no service expediency, they run the warranty out in the weeks it takes to diagnose and mail parts and then set up another service appointment for the service person…..WHO NEEDS THIS?