They have not called me back after… They have not called me back after promising a call from the repair shop over a week ago..Getting it fixed on my own! Med-Mart has no service expediency, they run the warranty out in the weeks it takes to diagnose and mail parts and then set up another service appointment for the service person…..WHO NEEDS THIS?

Ismael is professional Ismael is professional, knowledgeable, and patient. We went through several options. Ish was patient and kind as we discussed the needs for a dementia patient. He helped compare several similar items which was quite helpful to me. Ismael personifies the best in customer service.

The experience/Transaction was quick. The experience/Transaction was quick & easy because Mr. Ish; (I think that was his name), had all of the answers except he didn't know the difference options for shipping. I needed the item much, much, quicker than he stated & I was willing to pay whatever cost to get it quicker. He was supposed to call me the following morning to let me know if I could get it quicker; he never called & that will certainly remain in my mind for future needs!!!!!

I am only at the ordering stage but I… I am only at the ordering stage but I am so pleased with the customer service I have received. Phone calls and emails were returned promptly so I feel like the company will be there for me if needed.

Helpful staff The staff were very helpful in making my purchase. The only negative aspect is they added sales tax on to the bill for a tax free purchase. I am trusting they will get this taken care of soon.