Don’t know…been trying to reorder my… Don’t know…been trying to reorder my catheters for almost 1 month. Am almost out and will be forced to reuse them. Don’t know why they can’t communicate issue with dr. This is VERY disappointing as I’ve been a customer for over 1 decade and have never had this problem before. It is now Feb 5 and I STILl haven’t received my order. Will try to get by and reuse catheters. Sorry state of affairs and on the part of supplier and their vendors.

Great products Great products, very comfortable. I never worry when out in public. Easy to use products. Always on time delivery also . Customers service is top notch. Always giving me the feeling of being number one.

Cindy Schlussel-account manager I dealt with Cindy Shussel for the past two days to try to straighten out my situation with supply issues. She not only resolved all my problems(something no other customer care person has yet to take the time to do), she is also caring about her patients. I found her to be efficient, knowledgeable about the products and very helpful. She resolved all my problems, called and spoke to me about what she was trying to accomplish to fix the issue. I can not say enough how grateful I am that I was able to deal with her. She will be the ONLY person I will deal with in the future.

GOOD and BAD GOOD: I like that your customer service reps are understandable. I am not prejudice but, another companies reps had such strong accents that I had trouble communicating. Your reps are friendly. BAD: I have been your customer for less than a year. During that time I have been told your web access doesn't work because it is being redesigned. I can not access my Comfort Medical account from the web or the app. When is this going to be fixed?

Lynette was so helpful when talking to… Lynette was so helpful when talking to me! I still have not received my first order but I am hopeful given how helpful the call was.