Cindy Schlussel-account manager I dealt with Cindy Shussel for the past two days to try to straighten out my situation with supply issues. She not only resolved all my problems(something no other customer care person has yet to take the time to do), she is also caring about her patients. I found her to be efficient, knowledgeable about the products and very helpful. She resolved all my problems, called and spoke to me about what she was trying to accomplish to fix the issue. I can not say enough how grateful I am that I was able to deal with her. She will be the ONLY person I will deal with in the future.

Calling the 800 number is frustrating Calling the 800 number is totally frustrating. Getting a live person who just takes down your contact information is a waste of time, because more times than not, I don’t get a call back. When I finally got through to an order taker, she was fantastic. She gave me her email address, so I can communicate through email now.

Lynette was so helpful when talking to… Lynette was so helpful when talking to me! I still have not received my first order but I am hopeful given how helpful the call was.

Comfort Medical is the best. Comfort Medical is so easy to work with when ordering supplies. Their representatives are kind and courteous and always willing to help. They even call ahead to make sure I have supplies on hand or if I need to re-order. It doesn't get any better than that.

Don’t know…been trying to reorder my… Don’t know…been trying to reorder my catheters for almost 1 month. Am almost out and will be forced to reuse them. Don’t know why they can’t communicate issue with dr. This is VERY disappointing as I’ve been a customer for over 1 decade and have never had this problem before. It is now Feb 5 and I STILl haven’t received my order. Will try to get by and reuse catheters. Sorry state of affairs and on the part of supplier and their vendors.