Very easy to use; no cloak and dagger. I love this company's website. Prices are visible to anyone looking for a better deal; unlike the others ("please login to see price"). Less expensive. Setting up an account was very easy without any hassles. No sales reps bugging me during office hours while I'm trying to treat patients.

4 stars. 4 stars. I would have given 5 stars but the fact the first rep. I worked with, by the name of David, was not much help at all. When I asked about using a certain text color, or envelope he just told me no we cant do that and no you cannot customize certain things that the catalog said we could. So fine, I just ordered it as basic as it comes due to the fact he said we could not use what we wanted. Then I called back to ask a question about our order and a different rep. (Lori ) helped me and was able to answer all of my questions and told me she would just cancel the order he put in a put in exactly what he wanted and seemed unsure why David told me we could not customize the holiday cards we were ordering. She got everything I wanted perfect and was a lot of help in correcting what David had done. Once we received the product it came out just like we wanted.

We've been using SmartPractice for… We've been using SmartPractice for quite a while now and have never had a bad experience. Very good pricing on everyday supplies like charts, stickers, etc. as well as some custom promotional goods. And our rep Teri is wonderful, very helpful, goes out of her way to check on us periodically as well as assisting us with our important promo orders. I would definitely recommend them!

Amy in Customer Service needs to be fired. called up and spoke to Amy in customer service...asked if she could help me place an order...she was so smug and bitchy...I never placed my order. She needs to be replaced. Its obvious she hates her job.

Great service as usual!!! I have been using SmartPractice for years! Their service has only gotten better over the years. Now a next day delivery compared to a 7 day delivery years ago. Although I now order everything online, I do miss talking to my good friend, which developed over the years of ordering via telephone, to Laurie Spracale, who was exceptional at her customer service!!! Thanks for over 30 years of GREAT service!!