Dental Health Associates
GBGreat service as usual!!! I have been using SmartPractice for years! Their service has only gotten better over the years. Now a next day delivery compared to a 7 day delivery years ago. Although I now order everything online, I do miss talking to my good friend, which developed over the years of ordering via telephone, to Laurie Spracale, who was exceptional at her customer service!!! Thanks for over 30 years of GREAT service!!
Christopher Reneer
GBCustomer for years I have been working with Smart Practice for several years. I have always felt that the reps I worked with were always super helpful. They have gone above and beyond for our office. Back when they were selling dental supplies I never allowed another company to try and take our business just because of the customer service. Now that they do only the marketing, I work with Susan. She is the best! She is extremely knowledgeable and helpful when designing our products. Gives good advice on what works, finds ways to help us save money, and she is super sweet! I would always recommend Susan at Smart Practice for your marketing needs!!
Matthew S Dubois DDS
GBDelivery of Dental Materials I ordered a box of Snap temporary crown powder, which I needed for work on Monday - since we are closed on Friday, the instructions were to leave the Snap at my office manager's house, who lives a mile from my office. The materials were never delivered, even though UPS stated that they were left at the front door. I had to scramble;e around to find alternatives for making my temporaries until I could place an order with another company, who delivered the Snap that afternoon. We never did find out where the Snap was delivered to.
Mark T McGrath DDS
GBCustomer Service Tammy Burkholder has been our dental supplies rep for quite sometime. We trust her with all of our dental needs. If SP doesn't have a product that we are looking for, she is always helpful to find one comparable. Tammy's customer service goes above and beyond and we are so blessed to partner with her!!!!
Coffee Dental Group
GBAwesome Job!! Smart Practice is awesome from customer service to products ordered. They made sure all my needs were meet and my orders needed were shipped by time needed i would so recommend them to other practices. They take time in answering all questions and are very helpful, they make your time valuable and do not rush through process i am very happy to have them and will keep ordering and strongly recommend to friends for supplies. thank you again appreciate your help.