Beware of this phony company Beware of this phony company I bought CPAP under my insurance in June of 2021. Paid all monthly payments upfront. Hart medical charged me in March and April 22 $127 and now asking to Pay 546$ for the claim that was denied by Insurance in Aug 2021. No communications about denied claim till Nov of 2022. Called the customer service and customer service people are very rude and told me i can not return my equipment due to the sale was converted from lease to sale in June 2022. This is the worst medical company i have ever dealt with. Please be Aware

Does not honor posted prices and is unresponsive does not honor… This company apparently does not honor the prices they show on their website. Never received my order; spoke to associates, was told they were not sure when the product will arrive in stock. Emailed again but no response. Amazing! Actually rec'd a reply from Hart this morning that my order is being shipped. Thanks, Trustpilot!

Beware of Hart Medical Beware of Hart Medical, I will never use this company ever again. Had my share with my CPAP Machine. Nothing but a headache scene arriving. Had to contact who ever Andre is for ongoing problems, he actually stop answering my calls, was left guessing what to do. No one calls back, respond to emails, what’s the use in filling out contact forms, useless because no one responds back. Gotten fed up I returned that machine. My EMT is now looking for other options for me. We discussed a couple options and no more machines. My Orthopedic physician sent a prescription for a elbow brace for me, I contacted them to get the status, of course no answer, left a message, days went by and no one even called back. I called my doctor and had them send it elsewhere. Not ever doing business with Hart Medical again and it’s the closest to me inside McLaren Macomb second or third floor.

Waited to bill after New Year so I to pay. Only gave me 1/4 of my order of glucose testing and said I had to test 4 times a day and bring in my numbers after 1 month to pick up the rest of my 3 months. I met my deductible and was supposed to be free. Turned in paperwork and they gave me the rest of it in January and then charged me for everything because it was now a new year. Plus it was triple the price anywhere else. Called customer service after talking to insurance company and they said I should of had insurance company call them and they are " not resubmitting and are ending this call". They hung up on me and would send automated calls every day to pay. Called them back and told him to send me bill every month and I will pay what I could, guy told me it was going into collections and also hung up on me. Buy your stuff elsewhere!!!

Unacceptable company Unacceptable company! I waited for a medical for over 2 weeks and then they just canceled my order without any notice. Do not trust this company. It's unacceptable to have a customer wait for 2 weeks for a medical device that will then get canceled. Called customer support and they promised to call back which they never did. Do yourself a favor and buy somewhere else. I wanted to support smaller businesses instead of Amazon but that's what you get...