My doctor prescribed a continuous… My doctor prescribed a continuous glucose monitor six weeks ago. I completed the forms with Hart after calling them for two weeks to get them to send the form to receive the monitor. Since then I call once a week, talk to someone who said each time that I will get a call back regarding when I will receive the monitor. This whole thing has been going on for more than six weeks now. I've filed a complaint with my insurance carrier. My next step is to try and cancel the order and go to a different company. The location I was using is on Ballenger Hwy. In Flint.

Waited to bill after New Year so I to pay. Only gave me 1/4 of my order of glucose testing and said I had to test 4 times a day and bring in my numbers after 1 month to pick up the rest of my 3 months. I met my deductible and was supposed to be free. Turned in paperwork and they gave me the rest of it in January and then charged me for everything because it was now a new year. Plus it was triple the price anywhere else. Called customer service after talking to insurance company and they said I should of had insurance company call them and they are " not resubmitting and are ending this call". They hung up on me and would send automated calls every day to pay. Called them back and told him to send me bill every month and I will pay what I could, guy told me it was going into collections and also hung up on me. Buy your stuff elsewhere!!!

If you don't need a real person to talk to, Great. If your doctor orders the goods, it will be decent. If you have a problem, good luck. They don't answer their phone. I received a follow up call from them, 2 weeks ago, told them the problem, never heard back yet! If you play with the computer recordings on the phone and push the right buttons, maybe they will call you. Don't care anymore, I will buy the parts online and save a lot of money!

Beware - Webshop has INACCURATE Inventory Bait/Switch - FYI, the company's website/store does not have accurate information about its inventory. The website indicates there is stock and AFTER you provide credit card information, they notify you that they have no inventory and no ETA. I specifically looked for online reviews of this company to determine whether they were a legit medical supply vendor. This is for people in the same situation-- who wonder whether to provide their credit card information and who are concerned about whether they can rely on timely product delivery. Now, I have to go through a refund order process. It is a hassle and now one more company with contact info and credit card details that can be hacked. Websites are capable of providing real time inventory information. This is a deliberate deceptive decision by the company in order to expand their customer list. Shame on this company for its deceptive practice.

Hart Medical billed me $ 72.25 for 1… Hart Medical billed me $ 72.25 for 1 pair of “Jobst Medical Compression Stockings” 15-20 mmHg. This is twice the price of any other comparible Compression Sock.. They initially filled my prescription from my Dr. by charging my medical insurance, when the insurance company rejected the billing, Hart sent the bill to me. I tried to reason with Hart but they said I owe them $72.25. Really? For one pair of socks