Unacceptable company Unacceptable company! I waited for a medical for over 2 weeks and then they just canceled my order without any notice. Do not trust this company. It's unacceptable to have a customer wait for 2 weeks for a medical device that will then get canceled. Called customer support and they promised to call back which they never did. Do yourself a favor and buy somewhere else. I wanted to support smaller businesses instead of Amazon but that's what you get...

Hart Medical billed me $ 72.25 for 1… Hart Medical billed me $ 72.25 for 1 pair of “Jobst Medical Compression Stockings” 15-20 mmHg. This is twice the price of any other comparible Compression Sock.. They initially filled my prescription from my Dr. by charging my medical insurance, when the insurance company rejected the billing, Hart sent the bill to me. I tried to reason with Hart but they said I owe them $72.25. Really? For one pair of socks

Very poor customer service! Very poor customer service! Plan on long wait times on hold when calling into company. Doctor orders faxed to company and claim never recelved. Then only to find out a week later the oxygen unit is on backorder and there is a 3 month waiting list. Not sure how many patients can wait 3 months to breathe!

My doctor prescribed a continuous… My doctor prescribed a continuous glucose monitor six weeks ago. I completed the forms with Hart after calling them for two weeks to get them to send the form to receive the monitor. Since then I call once a week, talk to someone who said each time that I will get a call back regarding when I will receive the monitor. This whole thing has been going on for more than six weeks now. I've filed a complaint with my insurance carrier. My next step is to try and cancel the order and go to a different company. The location I was using is on Ballenger Hwy. In Flint.

Attempted double billing First, don't use this place. Second, if you do make sure you check your bill and whether or not you already paid it. I placed an order online with them, and paid at that point, which you know is typically how an online order works. I received a bill in the mail, as I started to write out a check I realized wait I paid this online. So I trashed it. Next I received an email due to the unpaid bill, I contacted them and told them it was already paid. The response was we will have to check with the representative on your account to take care of this. Never heard back, assumed it was taken care of. Today got a phone call trying to collect on the paid "unpaid" bill. Hung up and called the number for Hart Medical Equipment. Was told my estimated wait time would be less than 3 minutes, every about 30 seconds or so you get the same message press this to leave a message and get a call back or blah blah blah, basically trying to get you off hold and allow them to determine when you get contacted. I chose to wait on hold, took about 10 minutes or so. Finally got a hold of someone, and she took down all of the information and is passing the information along to the "Cash team" I believe she said and hopefully get it taken care of. Then is placing something on my account and I can call back if I get another bill. This seems highly suspect that they are just trying to double bill people when they place an order online. I would imagine senior citizens fall for this and end up paying twice.