Melba Lassen
GBI've had excellent service from HART I've had excellent service from HART. Customer service returned my call even during power outage in Dearborn Heights, Mi. Delivery was prompt and friendly.
Gregory Levalley
GBHart Medical billed me $ 72.25 for 1… Hart Medical billed me $ 72.25 for 1 pair of “Jobst Medical Compression Stockings” 15-20 mmHg. This is twice the price of any other comparible Compression Sock.. They initially filled my prescription from my Dr. by charging my medical insurance, when the insurance company rejected the billing, Hart sent the bill to me. I tried to reason with Hart but they said I owe them $72.25. Really? For one pair of socks
Sharyn G
GBPurchase from Hart Medical. You will be SO glad you did! Hart Medical is a wonderful company to do business with. Over the past 6 months we have had to replace my husbands and my Cpap machines for various reasons, so we decided to try Hart Medical. The purchasing experience was outstanding, from initial purchase, to shipping, to helping set up our new units, the folks at Hart Medical came through. Everyone we spoke to was knowledgeable, caring, and understanding. I can't say enough good things about their Sales Department, their Customer Service and Technical support departments. They actually answer the phones with a human being and not a computer! They answer inquiries (both messages and email) within a few minutes and the responses are always spot on. Way to GO Hart Medical! You have a very satisfied customer for LIFE!
Sophia
DEUnacceptable company Unacceptable company! I waited for a medical for over 2 weeks and then they just canceled my order without any notice. Do not trust this company. It's unacceptable to have a customer wait for 2 weeks for a medical device that will then get canceled. Called customer support and they promised to call back which they never did. Do yourself a favor and buy somewhere else. I wanted to support smaller businesses instead of Amazon but that's what you get...
KME
GBBeware - Webshop has INACCURATE Inventory Bait/Switch - FYI, the company's website/store does not have accurate information about its inventory. The website indicates there is stock and AFTER you provide credit card information, they notify you that they have no inventory and no ETA. I specifically looked for online reviews of this company to determine whether they were a legit medical supply vendor. This is for people in the same situation-- who wonder whether to provide their credit card information and who are concerned about whether they can rely on timely product delivery. Now, I have to go through a refund order process. It is a hassle and now one more company with contact info and credit card details that can be hacked. Websites are capable of providing real time inventory information. This is a deliberate deceptive decision by the company in order to expand their customer list. Shame on this company for its deceptive practice.