I recently needed to purchase a Bi-Pap… I recently needed to purchase a Bi-Pap machine. This was the only company to stock the machine that I wanted. The staff was extremely helpful, professional, and even priced matched their competitors. I called in the afternoon. Asked for overnight shipping and received the device the next day. I will buy my supplies and any other medical devices from them.

The personnel on the phone was… The personnel on the phone was knowledgeable and courteous and patient. The product arrived earlier than the estimated delivery date. The kink resistant and non memory oxygen tubing is performing as described, beyond my expectations, and I am delighted with this product. Thank you and keep up the good work!!

Purchased two ResMed cpap mask… Purchased two ResMed cpap mask cushions. Should have known better as they were $15 cheaper than my usual supplier. Already leaking after less than one month of use. Online "live" chat is worthless. Says they won't refund for products they purchase from a manufacturer! What? UPDATE: Customer service rep just called and claimed that the mask cushion lasts two weeks. Ridiculous! All RedMed online content says they last at least three months. Then he starts yelling and saying that he is going to "blow me up online" because of my review! Can you freaking believe this bullying?

Terrible customer service Terrible customer service . Rude and not helpful at all . Overpriced shipping fees ! Stay away away . Was charged 20% for something in didn't even order because there website processed my order before I could revise it .

Very poor customer service Very poor customer service. My order indicated overnight service for which I paid over $90. My order never arrived. I called this morning and was told that it was a UPS problem -- they did not pick up orders. I asked why no one let me know that this important order was not shipped and was told: "we do not contact customers." Very disappointed and very upset.