scott
GBTerrible customer service Terrible customer service . Rude and not helpful at all . Overpriced shipping fees ! Stay away away . Was charged 20% for something in didn't even order because there website processed my order before I could revise it .
Mark W
GBNick is amazing Nick is amazing! I’ve been dealing with medical equipment for 16 years for my son and this is the first time that I have ever found a company that had good customer service, answers and returns phone calls, and actually cares about what they do. Many thanks!!
Jerome M. Waler
GBThe personnel on the phone was… The personnel on the phone was knowledgeable and courteous and patient. The product arrived earlier than the estimated delivery date. The kink resistant and non memory oxygen tubing is performing as described, beyond my expectations, and I am delighted with this product. Thank you and keep up the good work!!
John
DE:) A human touch to sales :) Very good service. I'm working overseas on the other side of the globe and had a functional query. A human called me back straight away- twice to answer my query. No robots or automated voice menu's that go no where. In this day of high tech, there's nothing more reassuring than talking to a person that know's what they're talking about. The rep answered the queries straight . The order was sorted and shipped that day.
Tony G
GBI recently needed to purchase a Bi-Pap… I recently needed to purchase a Bi-Pap machine. This was the only company to stock the machine that I wanted. The staff was extremely helpful, professional, and even priced matched their competitors. I called in the afternoon. Asked for overnight shipping and received the device the next day. I will buy my supplies and any other medical devices from them.