Nick was fantastic Nick was fantastic, service was unbelievable. I was in a jam away from home without my CPAP equipment. I needed equipment urgently and he helped expedite and get the equipment within a few hours on a busy Friday evening at rush hour. I am blown away at this level of service! My vacation to the shore for the weekend would have been ruined without a CPAP. Thanks much Nick!

Very poor customer service Very poor customer service. My order indicated overnight service for which I paid over $90. My order never arrived. I called this morning and was told that it was a UPS problem -- they did not pick up orders. I asked why no one let me know that this important order was not shipped and was told: "we do not contact customers." Very disappointed and very upset.

everything with my order went just…PERFECT !!!! everything with my order went just PERFECT !!! everflo concentrator was packed professionally !!! shipping by FEDEX ON TIME Mr. "Rusty" was extremely accommodating when I had a question at dinner time!!!! IT DOES NOT GET BETTER :-))) Harald Baumann

Excellent customer service by Nick Excellent customer service by Nick! He helped me with my order on the phone and had my oxygen concentrater shipped that same day. It arrived yesterday, well packaged . Works perfectly and is VERY quiet too!

Purchased two ResMed cpap mask… Purchased two ResMed cpap mask cushions. Should have known better as they were $15 cheaper than my usual supplier. Already leaking after less than one month of use. Online "live" chat is worthless. Says they won't refund for products they purchase from a manufacturer! What? UPDATE: Customer service rep just called and claimed that the mask cushion lasts two weeks. Ridiculous! All RedMed online content says they last at least three months. Then he starts yelling and saying that he is going to "blow me up online" because of my review! Can you freaking believe this bullying?