Bought a Portable Oxygen concentrator… Bought a Portable Oxygen concentrator and it always had the alarm go off. I called them to complain and requested a return and refund and was told I could not return it because of Covid-19. It is junk and now I am down $1895.00. They are crooks and no wonder they rate a F rating from BBB!

Defective products can’t return Stay Away! Paid a lot for a new cpap machine which is defective. They refused to exchange it. Spoke with Alex a rude jerk who claims he’s a respiratory therapist AND the owner of the company. He’s as much a respiratory therapist as my dog. Wouldn’t give me his last name. Why? Maybe because he runs a scam company. Called me names. Couldn’t be more unprofessional. Refused to exchange it, spewed out more verbal abuse and hung up. Put in a claim with American Express. Stay away from these crooks.

Great customer service This company is so easy to deal with! I had rented a POC from them in the past and when I was ready to buy one they had a refurbished unit available for an unbelievable low price. When I asked about purchasing a second battery I told them the price I'd found on Amazon and they matched it! Quick delivery in an extremely secure well padded box, nice small company, Someone always answers the phone, just ask to speak to your person you've been working with and you're good to go! There is a small business feel to the customer service.

Nick is amazing Nick is amazing! I’ve been dealing with medical equipment for 16 years for my son and this is the first time that I have ever found a company that had good customer service, answers and returns phone calls, and actually cares about what they do. Many thanks!!

I recently needed to purchase a Bi-Pap… I recently needed to purchase a Bi-Pap machine. This was the only company to stock the machine that I wanted. The staff was extremely helpful, professional, and even priced matched their competitors. I called in the afternoon. Asked for overnight shipping and received the device the next day. I will buy my supplies and any other medical devices from them.