excellent site Easy and quick to use. Only improvement would be to give times on response emails i.e. when you send a notification saying your order is being reviewed by a doctor would be good to state how long from that point until it is processed - first time I ordered I was not sure if this would take an hour, a day or several days.

I've still not received my order from 31st August. I've always been happy with the service I've received from Freedomhealth. However on this occasion having contacted them twice I have still not taken delivery of my order.

Once understood, I found the process very straight-forward I was quite confused by the online service from the website navigation. I was unclear what exactly the online service consisted of and how to order something from it. Once I finally sorted it out, it was fine. It just took quite awhile and I almost gave up.

Great service, not so great technology FreedomHealth offer a great, efficient and engaging service. I feel comfortable addressing some difficult and personal issues. My only negative comment is the website is not great, it often has glitches, it doesn't really allow you to do repeat orders, and I have had issues where it has lost the adders details submitted for an order. All was resolved quickly by the team, but it needs work.

Do not order from this site After ordering on a Friday night I get an email to say this wouldn't be dispatched until after the bank holiday, there was no previous note to state this. I tried to contact the website to tell them I no longer required the medication as I bought elsewhere and am yet to have a reply even though the email I received stated to email back if you have any queries.