Love my therapist, Payment process could use I Personally have loved my sessions with Candice Peterson. She has really help me overcome a lot of my personal anxieties. If this was just about her, this would be a 5 star review. However, my experience with payments from Mood Health have just been all over the place. I would prefer if I was billed instead of my money randomly being pulled whenever my insurance processes. That would be super helpful. Other than that my expirience with Mood Health has been very pleasant and helpful.

Positive experience My primary care doctor referred my to Mood because I was struggling with depression and reluctant to see a tradition psychiatrist. I had tried meds before and had little success. Right away, I preferred the privacy of meeting with her online. I felt like she did a great job of assessing my lifestyle and needs. She started me meds and it took several weeks before I started to feel better, but once we got the dosage right I felt like a different person. The fog had lifted.

Prompt help when needed Easy to access a therapist quickly. I had a choice of therapists as well as various times of day to teleconference with the therapist. Support staff is outstanding and provide answers promptly. Grateful for the helpful Mood Team.

Talk therapy is not helping Talk therapy is not helping. Increasingly, Therapist would interrupt me ("You need to hear this") and tell a story about someone else's experience or express her personal challenges. Suggestions to lift depression were activities I cannot do due to working 7 days a week. Recently, I became very sick and could not work. Being sick and unable to work was depressing and stressful with no income during this time. Spoke to Dr Jon on 12/13 and she suggested I do some volunteer work to alleviate depression. Feels like I am not being heard or they just don't have suggestions that would be possible for me.

The communication from Mood Health was… The communication from Mood Health was extremely poor. It is impossible to call and talk to anyone. When I did receive a call back often times the person I spoke with knew nothing of my previous appointment. I met with a female psychiatrist who had a nasty nose ring hanging out of her nose. I couldn't even make myself look at her during our interaction. I found this very unprofessional.