Heard and Seen I felt heard and comfortable by Emma throughout our hour long session. Therapy had been scary for me as I have so many things to confront. I felt like a deer in headlights going into it, but Emma was so easy to talk to and even asked me what direction I would want my therapy to go in. It was nice to get some things off of my chest in a healthy way. I look forward to my future with SonderMind.

Long Time User Review I am a long time user of sondermind services. I followed my therapist over from betterhelp and over time also added couples counseling and my Mom also uses them for her severe mental illness therapy. I love that Sondermind really tries to find the right provider for you and if you don't connect, it's easy to switch. I have found the quality of providers to be really good. The therapeutic methods can be tailored to your specific needs and overall, all 3 of us (hubby, Mom and I) have been really happy, and really *helped* by Sondermind. Highly recommend.

I only had 1 session I only had 1 session, 1st time she had to take a call, her dad health issues. Then mostly I talked. I scheduled another, same person I had a terrible anxiety attack and lost it at work I looked at my emails and she had canceled same day. That was a bad deal. Today I get a bill 250.00 because she's out of network. I gave my insurance info.and it said she was.I need therapy so bad and I was disappointed.

Application Difficult to understand I am just trying to sign up for a therapist and am already frustrated with the application. I get to the point where it ask for a copy of my insurance card. I am 70 yrs old and I don't know what to do. I'm not tech savvy. Can another way be found to get my insurance info to you.

Flawless Video Chat Counseling I was paired originally with 3 counselors after indicating my specific needs. I could immediately tell those 3 were not for me. I indicated that on the website. I was sent 3 more without having to give a reason or anything. I selected my current counselor. The ability to have a session over video chat from where I physically am located has been exactly what i needed. I have made huge strides in my mental health in just a few months. The video chat and messaging on the app is flawless. I recommend Sondermind to anyone seeking counseling.