GARBAGE COMPANY GARBAGE COMPANY. WILL BOOK YOU WITH "NURSE PRACTITIONERS" WHO LITERALLY CANNOT DO ANYTHING FURTHER THAN A THERAPIST. WASTE OF YOUR TIME DO NOT USE THIS GARBAGE UNLESS YOU JUST WANT A RANDOM PERSON TO TALK TO LATE AT NIGHT, THEN EXPECT TO SEE A PSYCHIATRIST THE NEXT MORNING. IT WILL BE AN "NP" WHO CANNOT SPEAK ENGLISH AND WILL TELL YOU SHE CANNOT HELP YOU UNLESS YOUR CURRENT TREATMENT IS TYLENOL

To anyone reading this, stay away To anyone reading this. I know you need help, but Brightside is not the answer. Please do your wallets and minds a favor by staying away. After interacting with them and seeing all the bad reviews on here, go somewhere else. They don't care about you. Only your money. Please try to find local resources that may help. They would not refund me my money after I quit considering they did not prescribe the medication I needed. I tried to message my provider that I could not see them because of this, but they would not let me message. They are terrible and are not worthy of your needs. Please be safe. <3

Scam Continued taking my money after cancelling my subscription. Unable to contact ANYONE by phone. Sent multiple messages to their customer service with no response. No option to cancel service on the website. They're going to be reported for fraud through my bank.

No show when I needed help! My appt was 9:15-9:45 with a provider and I was told to arrive 5 mins before and stay 10 mins after just incase there was a technical issue. No provider/psychiatrist No show. No text, no email nothing. Horrible horrible service for someone needing real help.

False Advertising. Inflated, Deceitful Charges. Advertised a $95/month cost + pharmacy copay, and told me that they are in-network for my insurance plan. Proceeded to charge my insurance company $466 with me owing $192 of that, for a single virtual visit with an NP that was billed as a 'physician' visit. I will never trust this company and never go back to them again. Stay away!