John
GBDO NOT WASTE YOUR MONEY! DO NOT WASTE YOUR MONEY!! I scored a 21/21 on their anxiety test and currently in a seriously bad way. I was prescribed a blood pressure medication and the same old ineffective antidepressants. She didn't even listen to me. Towards the end I just started saying yeah and rushed to get off the call. It's all BS! Yet another "health care professional" has done nothing to help me even when I asked and pleaded. If you have serious anxiety and panic attack disorder, don't expect them to do anything to relieve that stress other than throw the same old ineffective drugs at you and try to up sell you for their therapy services. It's all a money making scheme with no substance. As the title says, don't waste your money.
PatientA
GBI’d give its therapists 5 stars I’d give its therapists 5 stars. However, the nurse practioners are short lived. When asked if they treat ADHD you’re given the incorrect answer of yes. During my year with them I found my therapist a God send. However the medication and NP side of my treatment would be a 1 star experience. At first I was given a 5 minute (not an exaggeration) appointment with him. He prescribed a medication that put me in a deep depression and the effects of the medication were something I won’t soon forget. But it was his response to hearing I wasn’t doing well on the medication that sent me reeling. “Most don’t do well on that medication”. Ok why prescribe it if you know it’s not a good drug for most patients?! During the year plus I was with them, my NP changed several times. Never getting medication I needed to impove my condition. They don’t accept most insurances and it’s difficult to tell whom they take.
Chris Schmitz
GBThis company preys on people needing help. Brightside continued to charge me for services they were not providing. The company told me that I would need to pay an additional $50.00 to meet with a new provider and when I refused continued to charge me for medication management even though they provided no further prescriptions. Even after I asked that my service be cancelled they proceeded to charge me for another month. This company uses predatory billing practices to take advantage of people who need help, but may not have the time or finances to find an in-person provider.
LINDA BIRD
GBHalf a star if that Half a star if that. I was charged almost $1600 in less than 2 months, going through my insurance. Not worth it , save your money.
MF
GBNo show when I needed help! My appt was 9:15-9:45 with a provider and I was told to arrive 5 mins before and stay 10 mins after just incase there was a technical issue. No provider/psychiatrist No show. No text, no email nothing. Horrible horrible service for someone needing real help.