Aromis Website is easy to navigate Website is easy to navigate and products are well described. How-to videos clearly show how to figure out and resolve issues and clear up questions. They sell a number of 'refurbished' parts at excellent markdowns. I bought a 'refurbished' bottle and couldn't find anything wrong, no scratches, nothing. Could it be they cleaned a bottle a customer couldn't clean and returned under warranty?

Quality nebulizer product Quality nebulizer product. Quality oils. A real human on the customer service phone line !

Great selection of essential oils Great selection of organic essential oils at reasonable prices. Received my carefully packaged order in a timely manner. I like supporting a family business who cares about sustainability and fair trade and treats customers as friends. Aromis is my top choice to shop for essential oils. I’ve been using two refurbished diffusers for a year and they still work well.

Not Worth the Time, Money, or Disbelief Both refinished glass placement reservoirs were broken on arrival. When attempting to get support, I felt as if representative was expressing doubt regarding legitimacy of my claims. Like dude, it’s 20 flipping dollars! The time I spent writing the e-mails to support was worth more than that! I don’t care about money, but about principles and quality. I have had original device for over a year and have had to replace these glass pieces at least twice. I know they are breakable. It was still worth it to replace them periodically, but not if they break before first use! My motor was also failing at this time, which may have contributed to breakage as I was having to manipulate the devices to test motor. Regardless, I have probably spent at least 200 bucks on this diffuser and parts over the past year. Additionally, I have wasted my time in troubleshooting it. I’m done wasting my time or money for a product too delicate to perform its task just to be met with disbelief when I request warranty support.

This is a great company This is a great company. First off, the products are made with quality and work better than expected. The diffuser actually distributes the oils into the air without leaving a mess behind unlike some of the other diffuser/humidifiers out there. Secondly, I ordered and extra nebulizer bottle that was broken on arrival. A quick call and a new one was sent. It arrived quickly and in one piece.