Peter- great & clear customer service I was working with Peter to get a credit card terminal for my business and he made the process smooth and enjoyable. He took his time explaining the numbers to me in a way that made sense and answered any questions I had. He was kind, informative, and patient with me. I feel confident moving forward with growing my business that I have made the right decision in choosing my credit card processing provider. Thank you for your help, Peter!

Worst customer service ever. Worst customer service ever. Landon, Sheena, Kevin, Chris, Brett. All these guys are so rude and useless. Charmey.l is another useless guy. They never answer your calls or emails. Please don't waste your time guys.

Kudos to Kate DiDucca with Promerchant LLC!! Kate DiDucca with Promerchant LLC was extraordinarily helpful when we set up our credit card processing account. Not only was she just plain nice, she was endlessly patient, explained all aspects clearly and competently, and was an excellent communicator. Therefore, the entire process was smooth and easy to follow, and we received exactly what was needed for our small business. 10 Stars!!

Joseph Mendolia is the best!!! Joseph Mendolia is the best agent/rep I have ever worked with, he is super professional and very helpful! He made my experience very positive and guided me through every step of the setup process. Can’t explain how helpful he has been! I feel very comfortable working with pro-merchant because I know I can contact Joseph anytime I need help! Thanks again!

ExcellantCustomer Service I contacted ProMerchant spoke to Kate DiDucca. I explained our business model. She took my application over the phone and made sure the transition would go smoothly. Within an hour I received approval and I was able to continue to process credit cards. Customer service is very important..Thank you Kate