I am thoroughly pleased with CertaPet I am thoroughly pleased with CertaPet, I enjoy talking with my assigned therapist/ social worker. She checks up on me and ensures I have everything I need! I am unable to receive certain types of documents from my own medical team, as per policy, and certapet has helped me along the way!

CertaPet Changed My Husbands Life I suggested we try CertaPet. We have used CertaPet for 4 years after my husbands surgeon recommended a pet to reduce his anxiety and high blood pressure. I have had many dogs but this one changed my husbands life. CertaPet made it possible to keep enjoying his life with me.

Great experience with Certapet Great experience with Certapet, I reached out to a friend that used this company and told me they were the best. Recently found out I have Fibromyalgia, something I have been dealing for over 20+ years. The entire process was super easy. Was approved the same day. So happy with the service I applied for a 2nd ESA letter for double support.

I love Certapet how they fast respond… I love Certapet how they fast respond and renewed my new letter . Thank you awesome service is helping taking my frenchy with me and travel and helping me with my anxiety and emotional support . Thank you again

Beware of this letter churning scam… Beware of this letter churning scam that preys on the already vulnerable persons with disabilities. I would rate this company with a zero - but that was not an option hence the 1 star review. In my case Certa Pet referred Jenny Thomas of Pansy Field Counselling to assess my need for a support animal and provide a Travel Letter that would enable me to travel with my service dog. Certa Pet and Ms. Thomas were aware of the breed and weight of my service dog prior to drafting the letter. The letter contained a clause referring to a 22lb weight restriction for air travel , when I questioned why they would accept my money - (which they receive up front before any service is provided) knowing that my dog did not meet the most recent criteria for air travel , I was told that it was my problem and they don't provide refunds. So I paid 150.00 for a letter that I cannot use and they will not refund me ..... total scam !