Certapet

3027 Marina Bay Dr, 77573, League City, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Certapet

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals. We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.

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Crystal Albert
GB

Saved me 600$! And easy stress free experience Amazing experience! The intake process was easy and fast and the conversation with my therapist was a day later and took maybe 4 mins total, but was an informative quality call. She made sure to explain that if I have any trouble with my housing letter to let her know. Great service.

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María Llanos
GB

Certapet has been an incredible support… Certapet has been an incredible support to get my PSD letter for my adorable Bruce ❤️ They are very professional, help simplify the process and made a big difference in my life. Thank you!

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Raymond Sprinkle
GB

Pet gives my life purpose As an 83 year old living alone, Certapet helps me with my need for companionship which gives me daily purpose since I do not get out much.

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D. Robb
CA

Beware of this letter churning scam… Beware of this letter churning scam that preys on the already vulnerable persons with disabilities. I would rate this company with a zero - but that was not an option hence the 1 star review. In my case Certa Pet referred Jenny Thomas of Pansy Field Counselling to assess my need for a support animal and provide a Travel Letter that would enable me to travel with my service dog. Certa Pet and Ms. Thomas were aware of the breed and weight of my service dog prior to drafting the letter. The letter contained a clause referring to a 22lb weight restriction for air travel , when I questioned why they would accept my money - (which they receive up front before any service is provided) knowing that my dog did not meet the most recent criteria for air travel , I was told that it was my problem and they don't provide refunds. So I paid 150.00 for a letter that I cannot use and they will not refund me ..... total scam !

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Victoria Skinner
GB

I love Certapet how they fast respond… I love Certapet how they fast respond and renewed my new letter . Thank you awesome service is helping taking my frenchy with me and travel and helping me with my anxiety and emotional support . Thank you again

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