Life is good I'm not one to write reviews but when you find a company that is helping to make people's lives happier and a little easier you can't pass it up. I am so glad I found this company probably almost 10 years ago.! This is the 2nd dog I've had go through Certapet. The customer service all the way to the appointment with the counselor runs so smooth. The staff is pleasant and always willing to help you with questions.

The whole process with Certapet was…Reassuring! The whole process with Certapet was clear and forthright . . . and alleviated my stress about my companion wonder dog being seen as essential to my well-being. My only concern came early on when asking a question and being written back that this would put me at the bottom of the queue. I had replied: "chuckles. okay." Overall, they were splendid.

Certapet has been fabulous for me Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhelming and was until I gave these folks a shot. Not only do they check in on me, they are on standby if I have an issue with anything or anyone to provide assistance and they have. Emails are educational and I have referred them to several friends. 10/10 recommend

Thorough consultation and quick results Certapet has a thorough questionnaire for customers to fill out. Once pre-approved, you are able to set up a consultation with a licensed mental health professional as soon as the next day. I received my ESA letter within minutes after the consultation. I'm very happy with Certapet services.

Saved me 600$! And easy stress free experience Amazing experience! The intake process was easy and fast and the conversation with my therapist was a day later and took maybe 4 mins total, but was an informative quality call. She made sure to explain that if I have any trouble with my housing letter to let her know. Great service.