Tammy
GBI purchased this chair for my dad… I purchased this chair for my dad around four years ago, and we haven’t had any, problems with it whatsoever... took it to Florida on several vacations, been to Key West, three times and couldn’t tell you how much it’s given my dad independence to travel... I highly recommend it to anyone, that needs a power chair.
Steven Shuman
GBI love my KD Smart Chair I love my KD Smart Chair, but it’s hard to access customer service. There is little communication after purchase and before delivery. Recently I purchased some replace parts: 4 arm covers and 1 cup holder. The arms arrived, but no sign of the cup holder. I’ve been trying to get the carrying case, but no response from company if it’s available or not.
Ben Pickering
GBHorrible customer service and process Ordered 2 back wheels on Monday at 11:00 am and they couldn’t get the Order out until Wednesday. I paid $75 extra for FedEx - should have received it Wednesday but it did t arrive until Friday. They never answer the phone and apparently there is only 1 person working - quite a shoestring operation. Lenny promised me some $ refund for the problems and when I followed up a week later he said the office was off for a Jewish holiday and it would be right out. Still nothing - what a bad operation all the way around.
David
GBI have several larger chairs I have several larger chairs that do not compare to the flexibility or ability to trasport as the KD Smart chair. The light weight yet sturdy chair allows me to go almost anywhere. I've had it transported by car because it folds and by pickup. I've used it in store,theators, hospitals, out on bike trails, and walking paths that are gravel. It has enough power to go up long and steep inclines and is fairly comortable. Bcause it met all my requirements of a bigger more expensive chair, I will buy another Sart chair when I need a replacement. I am pretty well wheel chair bound an this chair satisfies all my mobility needs.
grace picornell
CAThe chair is vey convenient for travel… The chair is vey convenient for travel but loses control on sloped driveways. wish it were better so I could use it daily. right now I have to use my pride wheelchair to get around the neighborhood maybe you could improve on that although I could not afford a new one right now. the battery too is very long lasting, which is great since a replacement costs a lot