Edwin P. Bayani
PHI bought smartchair in the philippines… I bought smartchair in the philippines 9 months ago from far east medical equipment and supply. It broke down and the technician told me the charger and the battery are damaged. Where can I buy the damaged spare parts so I can replace it. Pls help me. Thanks for your immediate reply.
savrah
GBOrdered the rear replacement wheels in… Ordered the rear replacement wheels in mid October and still waiting to receive them in desperate need of these wheels as the rear wheels are both splitting apart .My KD smart chair is my main transportation outside the home as I have MS and have exstreem difficulty walking any distance. Very disappointed with the service of ordering replacement parts , it states on your website that these are in stock which when I’ve called twice I’m told because of trade wars they are on back order and being told twice that it will be only a couple more weeks. You need to correct your website so ppl are not ordering parts that aren’t available. I could have REALLY used this money to pay bills as I’m on a very limited income.
grace picornell
CAThe chair is vey convenient for travel… The chair is vey convenient for travel but loses control on sloped driveways. wish it were better so I could use it daily. right now I have to use my pride wheelchair to get around the neighborhood maybe you could improve on that although I could not afford a new one right now. the battery too is very long lasting, which is great since a replacement costs a lot
Rey Vega
GBI have the kd smart folding wheelchair… I have the kd smart folding wheelchair and the joystick stop working. I don't want to give up on it so I'm looking for someone who has a joystick controller that would want to sell for a reasonable price, if you do please contact me. Thank you
Steven Shuman
GBI love my KD Smart Chair I love my KD Smart Chair, but it’s hard to access customer service. There is little communication after purchase and before delivery. Recently I purchased some replace parts: 4 arm covers and 1 cup holder. The arms arrived, but no sign of the cup holder. I’ve been trying to get the carrying case, but no response from company if it’s available or not.