I love my KD Smart Chair I love my KD Smart Chair, but it’s hard to access customer service. There is little communication after purchase and before delivery. Recently I purchased some replace parts: 4 arm covers and 1 cup holder. The arms arrived, but no sign of the cup holder. I’ve been trying to get the carrying case, but no response from company if it’s available or not.

New batteries? I also have a KD Smartchair that I love, it need replacement batteries, and it seems the company is out of business. Anyone have a lead on compatible batteries?

Underwhelmed 2 years ago It is odd that I got a request-for-review of a "recent" purchase, since it was about 2 years ago. However, the problem was that the chair is designed for a statistically average female and can't be adjusted for body size. It proved too small and uncomfortable for my partner, and when we tried to return it, they shipped it back to us. We grumbled, ate the loss and donated it to charity. At the time, KD Smart Chair seemed overwhelmed by their success at the time, and were failing in customer service.

Love the chair Love the chair! Much easier to have my independence because of it. Now I can go places by myself, instead of missing out, or being totally dependent on someone else. Great for smaller or crowded elevators. Wonderful that it can be carried in most vehicles. Now, if it only came with rear view mirrors!

I have not received my chair yet I have not received my chair yet, after circa one month of waiting, but I doubt I’ll have any negative issues with the chair. Dealing with your customer service department has been an unwelcome nightmare, unfortunately, and my order for additional parts was never filled. If I’ve written a negative review in my life, prior to this one, I don’t remember doing so. Blessings! 🙏🏻 Jesse Leigh Brackstone.