Not to be trusted I dealt with this company for over a year for my dog's prescriptions since they were cheaper than average. I adjusted to the longer shipping times. My orders were typically filled and sent to be within 7-10 days. I had one issue where I order Cosequin and they said it was backordered to which they cancelled after multiple calls. I think had another issue that was not easy to resolve. However, this last order they have not filled. I have called multiple times and sent multiple emails. Do not order from this company.

Received medication 12 days after ordering after paying for 3 day delivery I ordered pain medication for my dog on March 11, 2015 and did not receive it until March 23, 2015 even though I paid extra for 3-5 day delivery. They did not send the emails that their web site indicates, so I had to call several times to try to find the status of my order.

First experience great, then terrible First experience great. Two months later, trying to get refills.. nothing. I faxed rx, emailed, rx, MAILED rx and still nothing. No responses to email inquiries. They definitely billed my card though. It's too bad because my dogs on monthly meds and it would have been nice to have a steady relationship with a dependable company.

Honest and reliable I am very happy with the service and the products. I know this company will give a fair price compared to well-known and well-publicized websites for Pet medications. It can get very expensive keeping geriatric pets comfortable, and medical issues under control - e.g. seizures. I don't need or want to pay for advertising.

Local pharmacies love National AH Local pharmacies love National AH! Great prices, slow delivery, zero customer service. Ordered on March 23. Card charged on March 25. Off the shelf items did not ship until April 10. No one picks up phone, No one returns email. Products were shipped USPS with signature required. If you are familiar with USPS, their website and telephone customer service to hold for pickup is, well... non-existent. Had to go back to vet twice to refill meds.