Not to be trusted I dealt with this company for over a year for my dog's prescriptions since they were cheaper than average. I adjusted to the longer shipping times. My orders were typically filled and sent to be within 7-10 days. I had one issue where I order Cosequin and they said it was backordered to which they cancelled after multiple calls. I think had another issue that was not easy to resolve. However, this last order they have not filled. I have called multiple times and sent multiple emails. Do not order from this company.

Saved my cat's life Brought Rascal to CVS in very bad condition. We thought he was going to die. Our regular vet could not help him or even tell us ehat was wrong. CVS immediately put him into intensive care, and subsequently discovered that he had ingested RAT poison. It was touch and go for a while, but after beginning him on the anti-dote, vitamin K, and tranfused blood, he slowly began to come out of of it, and is now almost back to normal.

The only reason I am rating them a one … The only reason I am rating them a one star is that it won't let me rate 0 stars. Placed an order for Bravecto on August 13, still waiting for it on September 16. I emailed them two weeks ago and they said it was back ordered and should go out the following week, it didn't. I emailed them on Thursday telling them to ship my order within two days or cancel the order. Haven't heard anything yet, if I don't hear anything by Tuesday I am calling BBB. Tried calling National Animal Hospital and only get recording all hours of the day. HORRIBLE

They stole my little Fido! I am severely disappointed due to lack of consideration during their surgeries, they almost killed my little chihuahua Fido, they gave him and intestinal disease and gave him Hepatitis because the staff scratched his ar3e before the surgery and forgot to put hand sanitizer before. They also forgot to put anesthetic on too! After this, without my consent, they decided to put Fido down as he was in so much pain, he looked like Hisashi Ouchi when he got the lethal dose of radiation during, search it up, it's disgusting For focks sake, even the vets on the corner was better than this cesspit, and the ones on the corners aren't even that good! You need to up your service, you little pieces of sh]t.

Poor customer service. Ordered on the evening of March 29, Credit Card charged on March 30. After delay with prescription was resolved on April 5, they claimed they would ship right away. Posted tracking number on April 6 and never updated status again. Contacted via telephone several times and never received a call back. Finally emailed and received a response that they were sorry and a new order would be shipped immediately via priority mail and I would receive a new tracking number, never did and yesterday April 18 after no response to several emails and phone calls I called my credit card company to dispute the charge. Worst customer service and online company I have attempted to use in years. Had to go back to vet refill meds twice and now have to search for another source. Would give them no stars if that was possible.