Local pharmacies love National AH Local pharmacies love National AH! Great prices, slow delivery, zero customer service. Ordered on March 23. Card charged on March 25. Off the shelf items did not ship until April 10. No one picks up phone, No one returns email. Products were shipped USPS with signature required. If you are familiar with USPS, their website and telephone customer service to hold for pickup is, well... non-existent. Had to go back to vet twice to refill meds.

The only reason I am rating them a one … The only reason I am rating them a one star is that it won't let me rate 0 stars. Placed an order for Bravecto on August 13, still waiting for it on September 16. I emailed them two weeks ago and they said it was back ordered and should go out the following week, it didn't. I emailed them on Thursday telling them to ship my order within two days or cancel the order. Haven't heard anything yet, if I don't hear anything by Tuesday I am calling BBB. Tried calling National Animal Hospital and only get recording all hours of the day. HORRIBLE

Very fast service by NHS. Very slow service from the USPS. National Animal Hospital got authorization from my vet and mailed my dog's prescription the same day I ordered. Then the USPS took 11 days to ship it! This has never happened before with NAH, but Brian in customer service tracked it down for me. I have priced my dog's prescription at all the pet med websites, and NAH has the best prices by far.

Good service & pricing I wish we knew about Trinity Hospital sooner. We changed vetenariians after the first visit. Our 14 & half year old Pug has improved health with enlarged heart, lung and kidney issues. Trinity did a thorough exam and organ xrays and made the correct diagnosis and medications. Good friendly staff and the Dr will call with any concerns or questionas.

First experience great, then terrible First experience great. Two months later, trying to get refills.. nothing. I faxed rx, emailed, rx, MAILED rx and still nothing. No responses to email inquiries. They definitely billed my card though. It's too bad because my dogs on monthly meds and it would have been nice to have a steady relationship with a dependable company.