disgracful My daughter has been bragging me for this lala retro cream it is so not worth the money the packaging is lovely and its £55 or more and i thought it was a rip of it made me and my daughter break and and the bronzing drops gave me a rash! not happy!!! Also there products are NOT suitable for young humans as my daughter has shown me videos of a little girl using these products.Absolutley disgracful!!

Customer service is disgraceful Customer service is disgraceful. Items purchased for the first time and faulty. Rather than sending a replacement. As the customer they wanted me to fill in spreadsheets on the products issues, asked me to send them back and told me unable to replace the products. But l would have to wait for a refund and then order them again. Terrible service for faulty products. Won’t be buying from them again !!!

Best customer service DE has definitely the best customer friendly service. I had bad experience with functioning of bottle of their C-Firma serum which I purchased from cultbeauty.com and Drunk Elephant has sent me a new one despite Cult Beauty refused to make it. Thank you Ann for all your assistance and real help!

I have had the same reaction to their… I have had the same reaction to their protini cream as other people. I have never had an allergic reaction to anything before but woke up with a red itchy rash all over my face and neck . It was awful I couldn’t even try to cover it up as anything I tried on my face irritated it even more, I ended up taking an antihistamine which is not an ideal solution. Having read all the bad reviews about customer service I shan’t bother complaining but will bin it as I wouldn’t want any of my friends getting this rash.

Targeting children via Influencers! I'm sure Drunk Elephant products are excellent, they are all our children talk about. Our daughters are 10 & 12 and being targetted by influencers probably being hired by companies like yourselves. Maybe I'm old fashioned, but IMO it's disgracefull you are targetting young girls in this manner. Shame!!!