My Daughter bought drunk elephant… My Daughter bought drunk elephant moisturizer today and within the hour we were at the hospital! She had a severe allergic reaction to YOUR product!!!!!!! She had 3 shots and 2xs filled because of your line! This is some POTENT ingredient in this, she was completely covered in Hives, whelps, shortness of Breath!! I would like a conference call on behalf of this! I have notes and Dr notes to prove along with pictures of her face!!!! STOP MAKING BAD STUFF THAT PEOPLE WANT TO TRY BECAUSE YOU PAY PEOPLE TO GIVE A HYPE on tik TOK about it!!! Pathetic if you ask me!!

Horrible experience - took money, didn't ship I am currently having a horrible experience with Drunk Elephant's customer service. I really like their products and I usually purchase them in Sephora or Ulta. However, for Cyber Monday, I purchased products from their site. They charged my card immediately, but my order was never shipped (even though I selected two day shipping). No one has responded to my inquiries. I have asked several times for them to either ship my order or give me a full refund.

disgracful My daughter has been bragging me for this lala retro cream it is so not worth the money the packaging is lovely and its £55 or more and i thought it was a rip of it made me and my daughter break and and the bronzing drops gave me a rash! not happy!!! Also there products are NOT suitable for young humans as my daughter has shown me videos of a little girl using these products.Absolutley disgracful!!

Best customer service DE has definitely the best customer friendly service. I had bad experience with functioning of bottle of their C-Firma serum which I purchased from cultbeauty.com and Drunk Elephant has sent me a new one despite Cult Beauty refused to make it. Thank you Ann for all your assistance and real help!

I owe my glowing skin to DE I owe my glowing skin to Drunk Elephant. It eliminates all the harmful ingredients that plague the skincare aisles and only included good-for-you stuff. I’ve been using it for over a year and have never been happier with my skin. And the fact that they are truly cruelty free (meaning they don’t sell on mainland China, therefore, the products do not fall into the category of “unless required to do so by law”, which almost every drug store brand does and a lot of higher end brands). I can’t say enough amazing things about Drunk Elephant. BHydra is my Holy Grail, I use it twice a day. They keep coming out with new products and they’re incredible. I have highly recommended DE to family and friends and they have all made the switch.