Was called back by home office to… Was called back by home office to remedy my scratches on glasses, was no help, they put me back in touch with store that could only apologize again but do nothing to resolve my problem, will never go back.Will use Americans Best again, there a least honest.

I really don’t think they deserve 1… I really don’t think they deserve 1 star….unfortunately I bought insurance on my glasses and they were of no help…apparently all locations in Austin are closed and the closest one is in Killeen, Texas….if you call the number on the store in Parmer Ln. they are of no help….they say someone 🤷🏽‍♀️ will get intouch with me and help but I highly doubt that….when all of their locations in Austin, Texas are closed. I regret purchasing my glasses here and much less their insurance 🤦🏽‍♀️ please don’t waste your time there

I somehow managed to leave home without… I somehow managed to leave home without packing my contacts for vacation. I contacted my eye doctor back home and they emailed me my prescription. While on the highway and knowing we were about to be passing through Bowling Green, KY, I reached out to Eye Lab. They helped me out with some trial contacts after verifying my current prescription! I will now be able to see during vacation!! Thank you so much!

Great Service in Hickory NC I was so happy to see all the frames with the spring hinges for women. Where I had purchased in the past had a very limited selection. Eye Lab in Hickory NC was well stocked!!! We were greeted and served immediately upon walking in the door by a very professional and courteous staff. From the time I walked in the door, made my selection, and purchased my glass frames including filing insurance we were out in less than an hour and well satisfied. I would recommend Eye Lab of Hickory NC to anyone!!!

Horrible from the start 1 star is literally TOO MUCH!!! They are HORRIBLE 2 pair of glasses waited almost 3 weeks one pair came in with ONE TEMPLE and the lady couldn’t put the temple on said I would have to wait until Saturday for another worker that knew how to do it……3 more days (there were 3 workers there)oh and waiting another week for my second pair to come!! Grand Prairie on 161 NEVER AGAIN