How to get a refund from Eyelab Well , it seems that they're changing their name . No surprise considering how bad their reputation is . If you didn't get a refund as promised , file a complaint with the Better Business Bureau . I filed complaints with every agency I could find with no results . When I finally contacted the BBB I got a call from Eyelab within 2 days and a refund within a week ! Screw My Eyelab and Stanton Optical !

Worst eyeglass shop I"ve ever seen. Son in law went in to get a new set of glasses. Bandera Road Store, San Antonio, Texas. They told him it was mandatory for him to have anti glare and other lens add ons, due to his astigmatism. Yet on the paperwork they gave him, they listed it as "recommended". Ashton, who claimed to be the store "general manager", again stated it was mandatory, refused to cancel the order within 30 mins of the order, and had to be the absolute worst customer service representative I've ever dealt with. Stay away from this company. Biggest bait and switch, I've ever seen. Worst customer service ever.

i’ve bought 3 pairs from here and the… i’ve bought 3 pairs from here and the quality is pretty garbage, they look real nice but that garbage blue light lense always wears off and is terrible. apparently they changed it but this new one is just as bad.

Im so dissapointed with Eye Lab Im so dissapointed with Eye Lab. because when they did my eye exam they they gave me very costly prescription. (ther are other options) i tried to tell them i need something cheper .but the doctor "Chase jeckson o d" is now not responding. that means they dont have any responsibilities after taking mony!!

I somehow managed to leave home without… I somehow managed to leave home without packing my contacts for vacation. I contacted my eye doctor back home and they emailed me my prescription. While on the highway and knowing we were about to be passing through Bowling Green, KY, I reached out to Eye Lab. They helped me out with some trial contacts after verifying my current prescription! I will now be able to see during vacation!! Thank you so much!