Bad experience. … Jesus I wish I’d checked reviews before becoming a customer. Huge regret. Arguing with them about refunds. No doc on site. Takes weeks to get glasses and contacts. And the contacts were completely unusable. So not sur I trust the telehealth doc routine

Horrible from the start 1 star is literally TOO MUCH!!! They are HORRIBLE 2 pair of glasses waited almost 3 weeks one pair came in with ONE TEMPLE and the lady couldn’t put the temple on said I would have to wait until Saturday for another worker that knew how to do it……3 more days (there were 3 workers there)oh and waiting another week for my second pair to come!! Grand Prairie on 161 NEVER AGAIN

I really don’t think they deserve 1… I really don’t think they deserve 1 star….unfortunately I bought insurance on my glasses and they were of no help…apparently all locations in Austin are closed and the closest one is in Killeen, Texas….if you call the number on the store in Parmer Ln. they are of no help….they say someone 🤷🏽‍♀️ will get intouch with me and help but I highly doubt that….when all of their locations in Austin, Texas are closed. I regret purchasing my glasses here and much less their insurance 🤦🏽‍♀️ please don’t waste your time there

Since I’ve became pregnant nuno has… Since I’ve became pregnant nuno has been nothing but a harassment. He literally came to the store to fire me today due to me missing a day for my child appointment. And when I ask what I was fired for he stated using profane and creating a hostile work environment. He couldn’t provide proof nor show me when I did the things he accused me of.

Great Service in Hickory NC I was so happy to see all the frames with the spring hinges for women. Where I had purchased in the past had a very limited selection. Eye Lab in Hickory NC was well stocked!!! We were greeted and served immediately upon walking in the door by a very professional and courteous staff. From the time I walked in the door, made my selection, and purchased my glass frames including filing insurance we were out in less than an hour and well satisfied. I would recommend Eye Lab of Hickory NC to anyone!!!