Gene Cain
GBWas called back by home office to… Was called back by home office to remedy my scratches on glasses, was no help, they put me back in touch with store that could only apologize again but do nothing to resolve my problem, will never go back.Will use Americans Best again, there a least honest.
Thomas Randall
GBHow to get a refund from Eyelab Well , it seems that they're changing their name . No surprise considering how bad their reputation is . If you didn't get a refund as promised , file a complaint with the Better Business Bureau . I filed complaints with every agency I could find with no results . When I finally contacted the BBB I got a call from Eyelab within 2 days and a refund within a week ! Screw My Eyelab and Stanton Optical !
Marcos
GBi’ve bought 3 pairs from here and the… i’ve bought 3 pairs from here and the quality is pretty garbage, they look real nice but that garbage blue light lense always wears off and is terrible. apparently they changed it but this new one is just as bad.
dominican reina
GBBEWARE! BEWARE!! Regret my decision! Save yourself the frustration of coming to this imitation want a be eye optical.I should have walked out.1st red flag: NO actual Dr on-site. BS eye exam is done remote with some dude in a video chat wearing a white coat that can’t speak clear English handling the equipment with a remote control! Wth!!! Spent over $800 dollars on 2 glasses that were over priced! Good luck on glasses arriving on time because they are manufactured Kamala knows where and customer service Rep “olga” from India refuses to help. San Antonio store on SW military Rep Kathia can’t help. Website weekly says shipping delayed. You will get redirected to website to check status of BS eye glasses status! Please I implore you DONT TRUST THIS FAKE WANT-A-BE optical store. Only good thing I can say is saleswoman in store was the sweetest.
AMK
GBI somehow managed to leave home without… I somehow managed to leave home without packing my contacts for vacation. I contacted my eye doctor back home and they emailed me my prescription. While on the highway and knowing we were about to be passing through Bowling Green, KY, I reached out to Eye Lab. They helped me out with some trial contacts after verifying my current prescription! I will now be able to see during vacation!! Thank you so much!