Blink Health

1407 Broadway, 10018, New York, United States
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1.55
Based on 20 Reviews

5

10.00%

4

0.00%

3

5.00%

2

5.00%

1

80.00%
About Blink Health

Blink Health is a digital health company dedicated to making prescription medications accessible and affordable to everybody. Blink’s cloud-based pharmacy platform eliminates traditional roadblocks within the prescription medication supply chain, enabling patients to access their medications at the lowest possible price and with the greatest convenience and transparency.

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Lynn
GB

Cancelled RX but won't refund$$ Ordered and received one RX in December. Decided to refill in January but had an allergic reaction. Called in 1/23 to cancel and ask for refund. They had not yet sent the RX due to some problem with a signature. Said they'd cancel and issue a refund within five business days. On 1/31 got an email with a tracking number on it saying my order had shipped. Call the company and they admitted their mistake in filling the prescription, but now refuse to refund the money. They said that having an allergic reaction was not a valid reason to cancel, but if I had simply said "I don't want it" they would have issued the refund. $100 is a lot of money to lose for anyone, particularly a senior citizen. Taking it up with my credit card issuer, hopefully they can issue a refund and go after this fraudulent company

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Josh Collison
GB

Blink Health: A Sordid Debacle on its Best Day The Blink Health website allowed me to order, pay for, and arrange pick-up at a local pharmacy -- all without the prescription of a doctor. They took $2,576.77 from my checking account without a problem. But the local pharmacy had no record of my order. After repeated phone calls to the Blink Health "customer care" line and being put on hold for well over 1-1/2 hours total, I was finally able to speak with a human being, who was able to cancel my order. She had no explanation though, as to why the order was ever able to be placed, without a doctor being involved.

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Irene
GB

Payment of my Rx was received by but 2 weeks later still waiting for my medication! Payment of my Rx was received by Blink and 2 weeks later I still have not received my Rx! When I call their agents are kind and seem to truly want to help…but there are so many other problems in line ahead of me they are also trying to resolve! Something is terribly wrong. Since this review I received my RX…I believe that delivery problems may be beyond their control. But let me say I am totally happy with their phone reps assistance.

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Bebe
GB

Charged and Never Received Medication I was charged $370.16 for a medication on 4/1/2024 and as of 4/30/24 have not received it, with no communication or explanation. I called customer service twice and the first time was assured someone would call me back with status within 24-48 hours which never happened. I ultimately asked for a refund on my second call and had the prescription cancelled and transferred. I now have to wait and see if I am actually refunded and if the transfer will happen successfully.

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Jayne
GB

Avoid Blink! Blink listed a pharmacy where I could go to pick up the rx that I wanted and told me to get a prescription from my doctor. I discovered the pharmacy did not carry the drug I wanted--none of the pharmacies Blink listed did--and the drug does not require a prescription. I canceled the order (and am supposed to get a refund), but see no way to remove my profile or credit card info. AVOID BLINK!!!

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