Linda O'Brien
GBOnly 1 star because I had to choose 1 Only 1 star because I had to choose 1. NEVER use this company it is a SCAM. They are the worst company I have ever used. Take off your payment information so they cannot charge your card! BEWARE
PCH
GBBrooke and Blink have been outstanding! The sales reps and the emails have been on-point with every order I’ve placed. I don’t understand any of the bad reviews. The # I called for svc was 833-435-0213, and spoke with Brooke. A Miebo script was left on our porch on a very windy day, and we saw it blow away on camera. We looked everywhere for it, and couldn’t find it. I emailed Blink, and they sent me another one at no cost. My neighbor found our pkg. in her bushes 3 doors down and delivered it yesterday. I called Blink to thank them for sending me a replacement, and told them my neighbor had found it. I asked if they wanted me to send it back, or pay for it now or at the time of the next refill. I couldn’t ask for any better assistance.
Irene
GBPayment of my Rx was received by but 2 weeks later still waiting for my medication! Payment of my Rx was received by Blink and 2 weeks later I still have not received my Rx! When I call their agents are kind and seem to truly want to help…but there are so many other problems in line ahead of me they are also trying to resolve! Something is terribly wrong. Since this review I received my RX…I believe that delivery problems may be beyond their control. But let me say I am totally happy with their phone reps assistance.
Lynn
GBCancelled RX but won't refund$$ Ordered and received one RX in December. Decided to refill in January but had an allergic reaction. Called in 1/23 to cancel and ask for refund. They had not yet sent the RX due to some problem with a signature. Said they'd cancel and issue a refund within five business days. On 1/31 got an email with a tracking number on it saying my order had shipped. Call the company and they admitted their mistake in filling the prescription, but now refuse to refund the money. They said that having an allergic reaction was not a valid reason to cancel, but if I had simply said "I don't want it" they would have issued the refund. $100 is a lot of money to lose for anyone, particularly a senior citizen. Taking it up with my credit card issuer, hopefully they can issue a refund and go after this fraudulent company
Mark Gorney
GBGreat prices, virtually non-existent customer service The only thing Blink is good for is good prices and sending your purchases, but don't expect any customer service because it barely exists. I am under the impression that there is only one customer service person for the entire company. There is no way to reach anyone by phone and so far the only reply to the mail I sent asking for help asked me to verify my identity. Thanks.