Ted Berry
GBAn Excellent Experience from the very beginning Every experience I had with Arrow has been very good. The technicians who did the installation are very thorough, professional and cleaned after themselves better than I might have myself.
John Moksnes
GBLift was fine and worked for the short… Lift was fine and worked for the short time we had it… however, buyer beware. The buy back offer is a bit misleading. We were told at the time we purchased this lift that we would get back a certain percentage back if we no longer needed the lift, even since it was a remanufactured unit. We had it for less than 14 months and were expecting at least 20% back. However, when it came time to have it uninstalled, we were told that “since it was a reconditioned lift the buy back was determined by the date the lift was built not when it was installed”. Also at that time, we were told that we wouldn’t be getting anything back because of the this manufactured date and that it was beyond the buy back timeframe. She said she would make an exception in our case and give us 10% back which calculated to $300.00. We’ve already received the $300 and appreciate how quickly you got this to us…this buy back program should be a litt clearer at the time of purchase.
Skip Tosch
GBIt took three service calls to solve a… It took three service calls to solve a problem that could have been resolved on the first call had the technician had the right parts with him. I got charged for multiple service calls. .
Ernest L Schmidt Jr
GBFrom the sales visit through…Great Experience From the sales visit through installation we were impressed with the level of professionalism and concerns and/or questions were answered to our satisfaction. A neighbor had a Stannah lift installed a few years ago for the husband and they were instrumental in giving us a demo of a working lift from first hand experience
John
GBAs my sales person David St .John… As my sales person David St .John explained the product there was no pressure to make a decision after the presentation. Based on his presentation and my research of Bruno Chair Lift I decided to purchase from Arrow