Susan C
GBI used Arrow Lift to put in a stairway… I used Arrow Lift to put in a stairway lift on a curved set of stairs that I thought would be impossible to do. They did a perfect and beautiful job. Not cheap but very well done. We are very pleased with the results and it is serving us well. we debated about whether we should install it but now almost 2 years later I can't imagine how we would've lived without it.the
dan djtune
GBVery professional installation Very professional installation. Customer service was great when we had to change our install date.
Skip Tosch
GBIt took three service calls to solve a… It took three service calls to solve a problem that could have been resolved on the first call had the technician had the right parts with him. I got charged for multiple service calls. .
Sven P.
GBAll is well when it ends well Overall, we are happy with the outcome. It took over a year to go from order to installation due to supply chain issues. There was also some confusion and conflicting information regarding the kind of door and wall needed, and we ended up with a suboptimal solution that was probably not required. Once the elevator was installed, we had to have it serviced twice because it stopped working. The good news is that the company was responsive and managed to send a team within days to fix the sensors. It now seems to work fine, and we are hoping that it will continue to do so for years to come.
Jim Gleason
GBI have been very pleased with the… I have been very pleased with the performance of the chair lift that was installed. I must note it has only been 6 months since it was installed. I was very impressed with the installer for his fine work and he also switched controller sides with a which took extra effort but he did it will a smile. My only disappointment was there is no referral progam since I have wanted to/and have referred other people to Arrow.