Skip Tosch
GBIt took three service calls to solve a… It took three service calls to solve a problem that could have been resolved on the first call had the technician had the right parts with him. I got charged for multiple service calls. .
John
GBAs my sales person David St .John… As my sales person David St .John explained the product there was no pressure to make a decision after the presentation. Based on his presentation and my research of Bruno Chair Lift I decided to purchase from Arrow
Ernest L Schmidt Jr
GBFrom the sales visit through…Great Experience From the sales visit through installation we were impressed with the level of professionalism and concerns and/or questions were answered to our satisfaction. A neighbor had a Stannah lift installed a few years ago for the husband and they were instrumental in giving us a demo of a working lift from first hand experience
Tim
GBGreat experience they did everything… Great experience they did everything they said they were going to do and then some, from the salesman to the installer. Good bunch of people thank you.
Sven P.
GBAll is well when it ends well Overall, we are happy with the outcome. It took over a year to go from order to installation due to supply chain issues. There was also some confusion and conflicting information regarding the kind of door and wall needed, and we ended up with a suboptimal solution that was probably not required. Once the elevator was installed, we had to have it serviced twice because it stopped working. The good news is that the company was responsive and managed to send a team within days to fix the sensors. It now seems to work fine, and we are hoping that it will continue to do so for years to come.