3 to 5 days shipping ? I am a returning customer, but NO more. Order placed 03/26/2024 (and paid in full). 3 to 5 shipping days ? Order arrived 04/15/2024. $415.50 + $89.25 increase from previous identical purchased item. I am unsubscribing and cancelling future catalogs and telling friends of this treatment. Inexcusable, unprofessional and shameful.

Great Sales Rep / Website Lacking Details Rep was fantastic, extremely knowledgable and was able to point me to resources that the company's website lacked (In fact 4 star is the right rating based on the website's lack of details and clarity, but the rep earned the extra star). Prices were competitive with any other site or better. Wish they had more Lift Chairs in stock. Purchased Golden HiLow Bed.

shipping issues I purchased the scooter over the phone and paid 2000 plus dollars. Overall service was okay but my main complaint is while trying to sell me the scooter I was given false information on who the shippers would be. I was told it would be shipped buy a reputable company like FedEx freight. But unfortunately r&l carriers got my package and it was a nightmare. I've had past experiences with r&l Carriers and would never have purchased the scooter if I would have been told it was them delivering it. I notified spinlife and they told me that there's nothing they can do about it. It was a pure nightmare but I did receive my scooter even though it took forever and numerous phone calls to both spin life and r&l Carriers. You need to stop being so cheap and ship it first class to satisfy your customers, now I know why it's his free shipping. Customer beware and don't believe everything they tell you cuz they're going to say whatever it takes to get your money and then you're stuck. Overall they were okay but I wouldn't recommend. I probably would have received it quicker by carrier pigeon!

Ridiculously slow shipping Congratulations, you can boast the slowest shipping times on planet earth. Paid for item and it took more than 8 days before it shipped, in the meantime my brother in law is still using his old, rickety wheelchair with a broken handle. I spoke with a representative there who ended up being no help at all. I will most likely buy from one of your competitors next time I need something. Thanks

Unexpected shipping delays I ordered a custom-made lift chair for my husband at at the beginning of February. I understand since it was customized, it would take longer, but the delays have become ridiculous. Chair was ordered Feb 9 with shipping date of April 9. When April 11 rolls around they email me a new shipping date of April 25. Not surprised it is now April 29 and I checked the site to see the new shipping date is May 10. I call and complain and shortly after I get a text that the chair shipped. Not sure I trust that information. Had I known that they would keep changing the shipping date with no explanation I would have gone with another company.