Gregg M
GBI enjoyed working with Jamie I enjoyed working with Jamie. She is very professional. She went beyond helping with the add on.Have not received the chair yet, but so far everything is great.
Deborah Tucker
GBUnexpected shipping delays I ordered a custom-made lift chair for my husband at at the beginning of February. I understand since it was customized, it would take longer, but the delays have become ridiculous. Chair was ordered Feb 9 with shipping date of April 9. When April 11 rolls around they email me a new shipping date of April 25. Not surprised it is now April 29 and I checked the site to see the new shipping date is May 10. I call and complain and shortly after I get a text that the chair shipped. Not sure I trust that information. Had I known that they would keep changing the shipping date with no explanation I would have gone with another company.
David Colburn
GBshipping issues I purchased the scooter over the phone and paid 2000 plus dollars. Overall service was okay but my main complaint is while trying to sell me the scooter I was given false information on who the shippers would be. I was told it would be shipped buy a reputable company like FedEx freight. But unfortunately r&l carriers got my package and it was a nightmare. I've had past experiences with r&l Carriers and would never have purchased the scooter if I would have been told it was them delivering it. I notified spinlife and they told me that there's nothing they can do about it. It was a pure nightmare but I did receive my scooter even though it took forever and numerous phone calls to both spin life and r&l Carriers. You need to stop being so cheap and ship it first class to satisfy your customers, now I know why it's his free shipping. Customer beware and don't believe everything they tell you cuz they're going to say whatever it takes to get your money and then you're stuck. Overall they were okay but I wouldn't recommend. I probably would have received it quicker by carrier pigeon!
J Byram
GBChair was delivered & it’s great I never had a chance to use the Pride lift chair I was looking forward to. The freight company Spin Life uses was unable/unwilling to deliver the chair because my driveway is gravel. I didn’t know this would be a problem until I received a call from the freight company when they were ready to deliver the chair. At that point I had to cancel the order.
JC
GBWE WILL BE BACK! The website was very simple to navigate through. We wish they had information videos for all the scooters they offered. It was helpful to watch the videos on the scooter products. We used the financing option they offered and it was pretty decent. We had a pretty stress free whole experience with buying our first scooter. Thank you SpinLife. We will be back!