This company uses their strong sales… This company uses their strong sales approach to take advantage of elderly people over the phone. This company took my mother for $1000 for a service that she did not need and did not get. When I called to intervene, there was a sales rep by the name of Mike who was very very rude and defensive. This company does not want to return my mom’s deposit that they coerced her into giving .Please be aware they are scammers. Please, let’s all take a stand and protect our elderly loved one from this company.

Lwonderful tech to the rescue. When my tub was installed by wonderful men all in one day, I was thrilled. But, at 80 years old I have experienced problems that I don't understand. My husband has called for service but no one has responded with an appointment. I do love the tub's features but I realized to late that I should have been more involved in the instructions given to my husband. Except for a few problems I am having, I love my Safe Step Tub.

Can't ever afford it in my home What is a down fall I live in a home with two disabled people and they wanted 23000 dollars to do the job and they don't accept Medicare Medicare or other information knowing and seeing we are on a tight budget. Like the perks suck as the lottery draw.

Great company and people working there Yesterday I had a repair tech arrive and repair my tub. 2 hours later and 4 repairs adjusted door handle, tightened valve replaced shower handle and hose, and motor was making noise. After 20 years of owning this fabulous tub most of this repair was age related and fully covered by lifetime warranty. The price of the service call was very fair and covers labor. I’ve had excellent service from customer service (was called back on Monday and had repair here on tues) and from this service tech (Daniel T. And also another in the past).

From the BIRDS… We were extremely satisfied with workmanship and expertise of the installer after he had completed the installation. He then gave us a very informative review of the workings of the tub and all controls. Before he was done he cleaned the entire area and removed material that was not used and all scrap material that was left over. I gave him a great big 5 STARS for a job well done. we love our Safe Step Walking Tub we wished we had done it years ago.. Thank you very much...