Great Experience! First contact was Patrick, sales. The home visit was prompt, relaxed, and informative. No high pressure speech. Tub was beautifully installed two weeks later. Bathroom looks perfect. Installers were also prompt, professional, and efficient. We are totally enjoying our safestep tub.

Safestep came out and installed it in… Safestep came out and installed it in one day and three customer service after two years later was great the shower head wasn't right they replaced it wit no questions asked.

Optimum Service…Expectations Exceeded Mike and Doc were consummate professionals as they worked to complete the installation of my Safe StepTub. Job was completed within time frame. I am so excited about this tub and have had some of the soundest sleep in years! Everything promised has happened. Electricians DiWaldo and Garrett were also excellent.

This company uses their strong sales… This company uses their strong sales approach to take advantage of elderly people over the phone. This company took my mother for $1000 for a service that she did not need and did not get. When I called to intervene, there was a sales rep by the name of Mike who was very very rude and defensive. This company does not want to return my mom’s deposit that they coerced her into giving .Please be aware they are scammers. Please, let’s all take a stand and protect our elderly loved one from this company.

Lwonderful tech to the rescue. When my tub was installed by wonderful men all in one day, I was thrilled. But, at 80 years old I have experienced problems that I don't understand. My husband has called for service but no one has responded with an appointment. I do love the tub's features but I realized to late that I should have been more involved in the instructions given to my husband. Except for a few problems I am having, I love my Safe Step Tub.