Optimum Service…Expectations Exceeded Mike and Doc were consummate professionals as they worked to complete the installation of my Safe StepTub. Job was completed within time frame. I am so excited about this tub and have had some of the soundest sleep in years! Everything promised has happened. Electricians DiWaldo and Garrett were also excellent.

Nightmare resolved Please see above. I look forward to your installing another crack- less tub. Please advise of date.06082023 4 days later - Safe Step has responded quickly and graciously to my concerns. The tub was, in fact, not actually cracked. Rather, a gap had developed between the tub and a front panel. A re-application of silicone has resolved the situation. Thanks to all who worked to make that happen!

From the BIRDS… We were extremely satisfied with workmanship and expertise of the installer after he had completed the installation. He then gave us a very informative review of the workings of the tub and all controls. Before he was done he cleaned the entire area and removed material that was not used and all scrap material that was left over. I gave him a great big 5 STARS for a job well done. we love our Safe Step Walking Tub we wished we had done it years ago.. Thank you very much...

Great company and people working there Yesterday I had a repair tech arrive and repair my tub. 2 hours later and 4 repairs adjusted door handle, tightened valve replaced shower handle and hose, and motor was making noise. After 20 years of owning this fabulous tub most of this repair was age related and fully covered by lifetime warranty. The price of the service call was very fair and covers labor. I’ve had excellent service from customer service (was called back on Monday and had repair here on tues) and from this service tech (Daniel T. And also another in the past).

Installer arrived Installer arrived, reviewed area for install. Discussed the install and gave approximate time for install and proceeded to install. Installed with minimal disruption to house routine.