One of the best investments we’ve ever… One of the best investments we’ve ever made. The installation process was amazing thanks to James. His workmanship and expertise only added to the value of the purchase. Every person that contacted us regarding the product was professional and courteous. We can now safely shower and bathe without the worry of falling.

From the BIRDS… We were extremely satisfied with workmanship and expertise of the installer after he had completed the installation. He then gave us a very informative review of the workings of the tub and all controls. Before he was done he cleaned the entire area and removed material that was not used and all scrap material that was left over. I gave him a great big 5 STARS for a job well done. we love our Safe Step Walking Tub we wished we had done it years ago.. Thank you very much...

Great company and people working there Yesterday I had a repair tech arrive and repair my tub. 2 hours later and 4 repairs adjusted door handle, tightened valve replaced shower handle and hose, and motor was making noise. After 20 years of owning this fabulous tub most of this repair was age related and fully covered by lifetime warranty. The price of the service call was very fair and covers labor. I’ve had excellent service from customer service (was called back on Monday and had repair here on tues) and from this service tech (Daniel T. And also another in the past).

Safestep came out and installed it in… Safestep came out and installed it in one day and three customer service after two years later was great the shower head wasn't right they replaced it wit no questions asked.

The worst run company that I have ever… The worst run company that I have ever dealt with from corporate to out of state sales people to Minnesota Safe Step. Spent months trying to have a rain head shower put in.One out of state guy took a deposit and said he would install it and they never made contact with me for install for over 3 months. Minnesota Safe Step said they could not install these and then they said they could. The third time they said they do not do this after the tub has been installed and that was with an attitude. Save yourself some frustration as I will never do business with this unorganized company again. They are not customer service oriented.